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Water Heater Repair

Water heaters are an essential piece of equipment in the vast majority of homes throughout the world. They provide us with hot water until it’s eventually time to look for a water heater repair service.

It doesn’t usually happen soon though, as some tankless water heaters can actually last up to 20 years. A general rule of thumb, though, is to replace your water heater about every 8 – 12 years. However, some can easily wait to be replaced up until 15 to 20 years too.

Whatever the case is, if you’re in need of a water heater repair service, this guide may be of some help.

Why You Need Water Heater Repair?

People may need water heater repair for various reasons, as water heaters can develop issues over time or due to various factors. Some common reasons for needing water heater repair include:


  1. Age: Water heaters have a limited lifespan, and as they get older, they become more prone to wear and tear. Components may deteriorate, leading to leaks, malfunctions, or reduced efficiency.


  1. Sediment buildup: Sediment and mineral deposits can accumulate in the bottom of the water heater tank. This can lead to reduced heating efficiency, strange noises, and even damage to the heating element.


  1. Leaks: Leaking water heaters can be caused by a variety of issues, such as a corroded tank, a faulty pressure relief valve, or loose connections. Leaks can cause water damage and should be addressed promptly.


  1. Pressure relief valve issues: The pressure relief valve is an important safety component. If it malfunctions, it can lead to excessive pressure within the tank, which could result in leaks or, in extreme cases, tank rupture.


  1. Temperature and pressure fluctuations: If the water temperature is inconsistent, or the pressure is too high or too low, it can affect the performance of your water heater. This could be due to a faulty thermostat or pressure regulating valve.


  1. No hot water: A lack of hot water can be caused by various factors, including a faulty heating element, a broken thermostat, or electrical issues. It’s a common reason for water heater repair calls.


  1. Strange noises: Gurgling, popping, or banging noises coming from the water heater are often a sign of sediment buildup or a malfunctioning heating element.


  1. Pilot light issues: For gas water heaters, the pilot light is crucial for ignition. If it keeps going out or won’t stay lit, it can lead to a lack of hot water.


  1. Corrosion: Over time, the tank or other components can corrode, particularly if the water supply is hard or contains high mineral content. Corrosion can weaken the tank and cause leaks.


  1. Electrical problems: For electric water heaters, electrical issues can occur, including problems with the thermostat, heating element, or wiring.


  1. Burner problems: In gas water heaters, burner issues can lead to inadequate heating. The burner may be dirty, clogged, or have other problems.


  1. Incorrect installation: If a water heater is not installed correctly, it can lead to a host of problems, including leaks, inefficiency, or safety hazards.

To ensure your water heater operates efficiently and safely, it’s important to address any issues promptly and have regular maintenance performed. Regular maintenance can help extend the lifespan of your water heater and reduce the need for repairs.

plumber-installing-electric-heating-water heater repair

Why Choose Carolina Plumbing & Water Systems for Water Heater Repair?

  1. Reputation and Reviews: See our online reviews, testimonials, or ask for references from past customers. Positive reviews and a good reputation can be indicative of quality service.


  1. Licensing and Certification: Ensure that the company is properly licensed and certified to perform water heater repairs in your area. This is essential to guarantee the technicians’ competence and adherence to safety standards. Our license number is #09212.


  1. Experience: A company with a long history of providing water heater repair services is often more reliable. The plumbers at Carolina Plumbing have encountered a variety of issues and have honed their expertise over the 39 years we’ve been in business.


  1. Prompt Service: Choose a company that can respond quickly to your water heater repair needs, especially if you’re experiencing an urgent issue like a leaking or non-functioning water heater. We offer 24/7 emergency water heater repair services.


  1. Pricing and Transparency: We are transparent about our pricing and any potential additional costs. You don’t have to worry about any hidden fees or unexpected expenses.


  1. Warranties and Guarantees: Inquire about our warranties or guarantees we offer on our work. You’ll have peace of mind that we stand behind our service.


  1. Availability: Carolina Plumbing offers service hours that fit your schedule, including emergency services if necessary.


  1. Quality of Technicians: Ask about the qualifications and training of our technicians. The knowledgeable and experienced technicians at Carolina Plumbing provide quality water heater repairs.


  1. Customer Service: Our professional technicians provide the highest level of customer service, communication, and expertise. Ou friendly and responsive staff will make the repair process smoother.


  1. Energy Efficiency: If your water heater needs replacement, inquire about energy-efficient options that can help you save on energy costs in the long run.

Ultimately, the choice of Carolina Plumbing & Water Systems should be based on a combination of these factors and how well they align with your specific needs and preferences. Give us a call at 919-563-3709 to get started today.

Carolina Plumbing Reviews

Water Heater Repair Frequently Asked Questions

Hot Water Heater Repair vs Replacement - Which Is Better?

hot water heater

Usually, deciding between a hot water heater repair or replacement comes down to how much both tasks would cost and how bad the damage is. If the hot water heater has minor damage or some common water heater electrical issues, there’s really no need to replace it when it can be easily repaired.

On the other hand, if you have a very old hot water heater, if it’s badly damaged, if there’s constantly no hot water, then it might finally be time for a replacement.

If you haven’t noticed, it’s hard to live with a broken water heater. Your washing machine won’t receive any hot water, you can’t shower with hot water, and so on. You get the idea.

3 Signs You Need a Hot Water Heater Replacement

There can be many signs that your hot water heater is finally due for a replacement. However, there are only a few you need to worry about, as they are almost always the most common ones.

1.   No Hot Water

The first sign you may be in need of a water heater repair or a full-on replacement is the lack of hot water in your home.

No hot water can either mean there’s no electricity in your house or that your water heater has finally given up. This is definitely a cause to go check and see if it’s not just a heater breaker tripping.

2.   A Leaking Hot Water Tank

Another huge problem with water heaters is leaks. These are a pain to fix and sometimes can even be beyond repair. In such a case, you’ll definitely be looking at a hot water heater replacement very soon.

Keep in mind, leaks are no small issue. If you detect a leak from your hot water heater, you should call a professional, turn off the water heater, and close the valve that feeds water into the tank.

3.   Odd Noises Coming From Your Water Heater

Hearing weird noises coming from your hot water heater, such as banging, popping, or cracking, may not be as bad as leaks but it can be an indication. This type of issue can quickly escalate and reach a point where you’d need to look for a water heater repair service or, again, a full replacement.

In the worst-case scenario, cracking noises can be a result of pressure building up which can result in your water heater exploding. This is why it’s always better to take care of things on time before something like that can happen.

How to Find a Hot Water Heater Repair Near Me?

In most cases, you’re going to need the assistance of a professional for your water heater repair. It’s not always easy to find the problem with your heater, let alone fix it yourself.

So, how do you find the best water heater repair service near you that’s cost-effective?

Well, it all comes down to doing your research. The more time you spend researching water heater repair services near you the more high-quality results you will end up with.

Finding the perfect services is as easy as going to Google and typing in “hot water heater repair near me”. Then, you need to take a look at the few top results that pop up. Most of them will be repair services near the location you live.

Go to their websites, find contact information, call them, check prices, and dig around for any other crucial information you may need.

One of the most important things you should remember is to look at reviews. This is crucial. If the majority of their clients are not happy with their services, chances are you won’t be either.

So, find services that have vastly positive reviews, are within your price range, and can get it fixed as soon as possible.

Is Water Heater Repair Worth It?

There’s a rule when it comes to deciding whether it’s worth it to hire a water heater repair service instead of replacing it.

If the repairs cost at least half of what it would cost to buy a new water heater, then it isn’t worth repairing it.

On the other hand, if you don’t have the budget to buy a new water heater then you may be forced to repair your old one, even if it does cost half as much as a brand new one.

To put it into context, a brand new 40-gallon water heater can cost anywhere between $200 and $1500. However, keep in mind that the cost for installation can easily reach above $2000 in addition to buying the unit itself.

is water heater repair worth it

How Much Will a Water Heater Repair Service Near Me Cost?

The average cost to repair a water heater in 2022 is around $500.

Although prices can vary, you should expect them to go no lower than $200. Depending on the damage, the more time and resources it takes to repair your water heater the more costly it will be.

On the other hand, if it’s just a minor repair that takes only a few minutes to fix then it shouldn’t cost as much.

How to Find a Water Heater Replacement Near Me?

The main thing to keep in mind is to always buy a new water heater from reliable water heater brands, and never buy a used one.

When it comes to water heaters, it’s important that they work properly and are in good shape before they’re installed. Otherwise, repair costs can accumulate pretty quickly and you’ll most likely never have hot water until it’s completely fixed.

Once you’ve looked around and found a great water heater in stores around your living area, you should hire a licensed plumber to install it. If the store that sold you the heater has included an installment in the price then there’s no need to look for a professional.

The average installment period for a water heater shouldn’t take more than two or three hours. After that’s done, your new water heater replacement will be good to go and heat up some water for your home.

How to Avoid the Need for Water Heater Repair?

how to avoid water heater repair

There are several things you can do in order to avoid or at least prolong the need for water heater repair or replacement.

Here are a few tasks you should do regularly and enjoy not having a broken water heater.

1.   Clean Your Water Heater Regularly

It’s important to clean it at least once every year. You should learn how to clean your water heater thoroughly and effectively for the best results.

If you get the chance, cleaning it twice per year can significantly decrease the chances of ending up with a broken water heater over time.

Even though this can be an annoying task, it’s still a very important one. Cleaning your water heater can prevent damage from sediment building up over time. It’s also quite sanitary and can help keep the water safe and hazardless.

2.   Drain Your Water Heater Regularly

Just as important as cleaning the water heater, draining it is also crucial. A simple drain can help more than you may think.

You should flush sediment out of your water heater at least every six months, or twice per year. Keep in mind that doing it more often is obviously better and can help prolong the need for water heater repair.

In addition, it’s not that hard to drain it. For example, a 50-gallon water heater can be drained in anywhere between 30 minutes and up to an hour. If you drain it twice per year, that’s a maximum of two full hours spent draining your water heater per year.

If your water heater is draining much more slowly than that, then you most likely have a problem with clogged drain valves. This is usually the result of built-up sediment from not it on a regular basis.

Bottom line, draining hot water definitely helps keep your water heater protected and working properly for longer.

What About Tankless Water Heaters?

Tankless water heaters are a bit different from the average hot water heater that requires to be filled up with water that is heated over time.

The upside of a tankless water heater is that they are more cost-efficient over time. They require less money for repair over time, they save more energy, there’s no cleaning hassle, no draining, and they don’t get damaged as often or as easily.

The downside of tankless water heaters is the initial investment. Most tankless water heaters cost significantly more than conventional water heaters with tanks.

When it comes to tankless water heater repair or replacement, here are the most important things to keep in mind.

How Much Will Tankless Water Heater Repair Cost?

If, by any chance, you find yourself in need of tankless water heater repair service, it will most likely cost around $600. It may be a similar price as with tank-style water heaters, but it’s much less likely to come to this with tankless ones.

How to Find Tankless Water Heater Repair Near Me?

As is the case with most repair services, you should look for the top ones in your local area. However, don’t forget to consider other factors such as price and availability.

Even if you’re hiring the best tankless water heater repair service near you, it still may not be worth it if they charge outrageous prices.

In addition, if your tankless water heater is broken and you’re getting only cold water, it’s also not worth waiting for repairs for a long time, during which you will be left without hot water.

Tankless vs Conventional Water Heaters - Which Is Better?

In terms of repair, maintenance, and overall lifecycle, tankless water heaters are better. They can last longer, they don’t have huge tanks that need to be drained and cleaned, and maintenance isn’t as difficult.

Tankless water heaters are much more cost-efficient in terms of energy savings. states that tankless water heaters can save up to 34% more energy annually compared to conventional water heaters.

tankless water heater vs conventional

Water Heater Repair Near Me - Best Practices to Find

So, now you have pretty much all the necessary information on how to decide whether to repair your water heater or replace it.

Let’s sum up some of the most important details to be sure. These tips can help you cut down on costs and avoid making crucial mistakes regarding your water heater decisions.

  • If repair costs more than 50% of the cost to buy a new water heater, then it’s not worth it
  • Installing a new water heater usually takes around 2-3 hours
  • The average cost to repair a conventional water heater is approximately $500
  • The average cost to repair a tankless water heater is around $600
  • You should flush your water heater at least once per year
  • Buy replacement water heaters from trusted sellers with mainly positive reviews